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Social Media is here to stay as more companies join the band wagon every day, many companies believe the first step in Social Media is to create their company presence with a  Facebook Page, Twitter Handle, LinkedIn company page, Pinterest presence and finally a Google Plus+ presence and maybe a few more to be safe ! Most companies do not have a social media strategy or a social media management agenda or team, most of the social media management is outsourced to ad agencies or social media specialists. Companies need to understand  they are best equipped to respond and support their customer through social media; customer engagement is too valuable to be outsourced ? Business could use the services of social media strategists who can help them with their campaign and build a road map for their social media presence and  so train their team to handle social media in real time. Companies who do not handle social media in real time are doomed and will stand  out a...

When Bangalore was still a sleepy town surrounded by villages, the villagers would supply the Bangalorean's their household needs. One of them was the Milk man who would brave the cold weather and dew and land with his cow every morning to supply fresh milk for our household. The milkman had  a designated area inside our garden near the gate where he would tether his cow, and if there was a calf it would also accompany its mother. The cow would make itself at home and bless the patch of garden with its ablutions for the day of large quantum of urine and a generous quantum of cow dung. and the area for the cow in the garden used to be quite a mess after the cow and milkman left. The ritual was simple the milk man would start milking the cow after one of us had verified that his milking jar did not contain water, but he had a trick, he would have the water in the jar and while feigning to throw it out he would always retain some water in it. Someone had to keep an eye on the milkman ...

As information technology becomes the core engine for Business the Board needs to review their understanding of the Risks posed by your team members. It is clear today that Snowden though a low ranking officer in the NSA he was able to snoop and access classified data by using free ware tools.  When someone does the same to your organizations digital assets it will have grave repercussions on your business and could make it bankrupt.  In one organization a few employees were monitoring email and were aware of management decisions and thoughts exchanged on email by the leadership of  including internal matters relating to finance, human resources and other confidential information. The leadership was clueless about the risk posed to the organization by this simple act of leakage of email.  Who is the Snowden in this turbaned Group ! Most Boards and leadership teams allow the IT team to sit in an ivory tower little understanding their activities, they consider the IT t...

When Bangalore was still a sleepy town surrounded by  villages, the villagers  would supply the Bangaloreans their household needs. One of them was the Vegetable Vendor - KaiAmma ( Kai - Vegetable,  Amma- Lady) . Kai Amma was a shrewd woman from a village known as Lingarajapuram, today a suburb or Bangalore. She would take the first BTS - Bangalore Transport Service bus and reach the City Market in Town where she would buy the vegetables for the day and fill her round basket made of cane. She would return with a full Basket of Vegetables for sale, normally she used to come to my home during the end of her days efforts and had a great rapport with my mother. My mother would listen to her challenges in managing a brood of kids and as the main bread winner of her family and the mother she was also ambitious for the future of her children and wanted them to be educated and comfortable. Her wish was that her children did not have to carry the heavy basket to earn their daily bread. Kai-Amma...